Shipping & Return Policy

Shipping Method

Clothing & Accessories ( Top, Dress, Pant, Stocking, Belt, Jewellry, Watches)

West Malaysia ( within Peninsular Malaysia )

East Malaysia ( Sabah & Sarawak )

RM 6 charge for ther 1st item

Each additional item + RM 2

RM 8 charge for ther 1st item

Each additional item + RM 3

Return & Exchange

At Milly Theory, we aim to please, if you are not completely pleased with your order, we will try our best to do whatever we can to make it better.
Refer our simple Return & Exchange rules as below, and you can always Contact Us with any additional order or product-related issues:

• All returns parcel must be received within 7 days (Malaysia customers), 20 days (Overseas customers) of the date your order shipped from us.
• Returns are processed within 7-10 business days of parcel receipt. Depends on the mailing area and location.
• Refunds can only be issued to your original payment method.
• For overseas customer, we do not offer international exchanges due to shipping cost is high, we will refunds the price of the item itself.
• Shipping is non-refundable, except in cases where we have made a shipping error.
• We only offer exchanges for the same item in a different size or color. If you would like to exchanges to the different item, please contact us accordingly.
• The following items are non-refundable: 
  - Returns received more than the days as per above mentioned after the original order shipment date.
  - Returns received in damaged condition, washed & worn condition.
  - Intimates (Lingeries like bras, panties and corset, stockings and promotion items)
  - Subjective reasons for returns: (not good looking, changing mind, do not like the color, color difference, fabric not high-quality enough, not comfortable to wear, not as pretty as expected, too transparent)